Chris Jones
Head of Learning & Development
Location
🇬🇧 Buckinghamshire, England
What is your role in EWTS?
My goal is to make sure you get the most out of being part of the Exactly What to Say Guides program. I’m here to ensure you have access to our ever-evolving curriculum, valuable learning opportunities, and the coaching and accountability needed to support your growth.
From onboarding to Master Practitioner or Partnership phase, I provide the tools, insights, and resources to help you confidently apply this work. Whether through training, personalized support, or engaging content, I’m committed to helping you refine your skills, expand your impact, and achieve the goals you’ve set for yourself.
What do you like most about your role?
The most rewarding aspect of my role is the opportunity to engage in a journey of personal growth, where we can focus on nurturing your aspirations while also investing time in fostering the development of the Guide community through your expertise. I truly enjoy celebrating every success you achieve.
What are your favorite magic words and why?
Help me understand – I use this phrase most days as it shifts conversations from judgement to curiosity. It allows me to uncover the other person’s thought processes without the recipient feeling defensive. It can also help others to be reflective with their experiences and beliefs.
Open-minded – I love this phrase as it invites curiosity and reduces resistance. It helps me to create a safe environment when sharing a new idea or starting a new conversation.
What is an interesting fact about you that people may not know?
I have had the pleasure of DJing in some of the most famous nightclubs in the world.
What is your favorite famous quote that you live by?
Success consists of going from failure to failure without loss of enthusiasm.