This training provides you with the skills to handle conversational objections more effectively. Whether you are a team lead working with a challenging employee, a real estate agent wanting to overcome the common objectives from buying or selling homes or a parent dealing with a difficult teenager, this course empowers you to approach such conversations confidently.

What to expect to learn and then be empowered to do:

• Learn the 6 step process to effectively manage conversational objections effectively and improve confidence.
• Understand how to effectively utilize curiosity fueled questions to find clarity, build empathy and drive action.
• Discover how to craft better questions and keep you in control of the conversation.

Exactly What to Say® Certified Guides Nicole Cramer and Andrea Daniels have years of experience guiding professionals through the strategies that lead to sales success. They’ve helped hundreds of people master their objection handling and now they’re here to help you do the same.